Terms of Use

1. About PawProGuide.com

PawProGuide.com (“PawProGuide”, “we”, “our”, or “us”) is an informational directory of dog‑friendly services and places, including but not limited to dog parks, daycare, groomers, trainers, veterinarians, and transport services. We do not provide any veterinary, medical, legal, or professional services ourselves. Any information on this site is for general informational purposes only and is not a substitute for professional advice, diagnosis, or treatment.

2. Eligibility

You must be at least 18 years old to use PawProGuide.com. By accessing or using the site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms of Use.

3. Informational Use Only

PawProGuide is provided for discovery and research purposes only. We do not endorse, recommend, or guarantee any particular service provider or listing. You are solely responsible for evaluating providers and making your own decisions about whether to use their services. Always confirm important details (such as hours, pricing, availability, insurance, and safety policies) directly with the provider before visiting or booking.

4. Listings and Accuracy

Some listings are created or edited by us, and others may be submitted or updated by businesses or users. While we aim to keep information accurate and up to date, we do not guarantee that any listing, description, photo, rating, or other information on the site is complete, current, or error‑free. Information may change without notice. You agree that you will not rely solely on information on PawProGuide.com and that you will independently verify any details that matter to you before acting on them.

5. User‑Submitted Content

PawProGuide may allow businesses and users to submit or upload content, including but not limited to listings, reviews, ratings, photos, and comments (“User Content”). You are solely responsible for your User Content and for ensuring that you have all necessary rights to post it.

By submitting User Content to PawProGuide, you grant us a worldwide, non‑exclusive, royalty‑free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display that content in connection with operating, promoting, and improving PawProGuide.com and our services. You also permit other users to access and use your User Content as allowed by the functionality of the site and these Terms.

You represent and warrant that your User Content (a) is accurate to the best of your knowledge; (b) does not infringe or violate the rights of any third party; and (c) complies with these Terms, including the “Prohibited Uses” section below.

6. Prohibited Uses

You agree that you will not, and will not attempt to, use PawProGuide.com in any way that:

• Involves automated scraping, crawling, harvesting, or indexing of listings, reviews, or other data (other than access by legitimate public search engines in accordance with our robots.txt and standard web practice).
• Collects, copies, or exports data from the site in bulk for the purpose of building, training, or improving a competing directory, application, or model, or for any similar competitive purpose.
• Posts, uploads, or transmits any content that is illegal, defamatory, obscene, hateful, harassing, threatening, or otherwise objectionable, or that constitutes spam or unauthorized advertising.
• Attempts to probe, scan, or test the vulnerability of any system or network, or to breach or circumvent any security or authentication measures.
• Reverse engineers, decompiles, disassembles, or otherwise attempts to derive the source code or underlying ideas or algorithms of any part of the site, except to the extent such restrictions are prohibited by applicable law.
• Frames, mirrors, or otherwise displays the site or any portion of it in a way that misleads users into believing it is associated with or endorsed by another site or service.

7. No Payments Through PawProGuide

At this time, PawProGuide does not process payments or bookings on behalf of users or businesses. Any payments or arrangements you make with a listed provider are made directly with that provider, on terms you agree with them. We are not a party to those transactions and are not responsible for any fees, refunds, cancellations, disputes, or chargebacks between you and a provider.

8. Third‑Party Sites and Services

PawProGuide may contain links to third‑party websites, apps, maps, or services, such as provider websites or Google Maps. These third‑party properties are not under our control, and we are not responsible for their content, accuracy, availability, policies, or practices. Including a link does not constitute our endorsement of that third party. You access and use any third‑party sites or services at your own risk and subject to their terms and policies.

9. Disclaimers

While we aim to provide a useful directory, PawProGuide.com is provided on a “as‑is” and “as‑available” basis. We do not promise that the site will always be available, secure, or free of errors, or that information will always be accurate, complete, or up to date.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of PawProGuide.com or any services or information obtained through it, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

In no event will we be liable for any loss or damage that was not reasonably foreseeable, or for any loss of profits, revenue, data, or business opportunities.

11. Governing Law and Dispute Resolution

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non‑contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms or your use of PawProGuide.com shall be finally resolved by binding arbitration in the United Kingdom, conducted in English, by a single arbitrator. The arbitration shall be administered by a recognized arbitration body or service provider mutually agreed by the parties, and the arbitrator’s decision shall be final and binding.

You agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and that you will not seek to have any dispute heard as a class action, representative action, collective action, or similar proceeding.

12. Changes to These Terms

We may update these Terms of Use from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of PawProGuide.com after any changes become effective constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the site.

13. Contact

If you have any questions about these Terms of Use, you can contact us via the Contact page on PawProGuide.com.